Very strange how suddenly after all these years, it's suddenly an illegal copy.

I've had my X5 version for God knows how many years, and I've registered it online plenty times as I've upgraded PCs, got updates too. None of it.Īnyway, rant aside, there's the fix if you get accused of stealing your software by Corel. None of this was cool or professional from Corel. So I asked, why didn't the service guy suggest that first instead of making me jump through all those other hoops to prove my innocence and what the ^ happened in the first place to provoke the software-theft-accusation dialog box. The accusational message box no longer appeared. So, then, the customer service guy tells me to do this:ĭelete Corel message folder to correct the issue. Now, bearing in mind that I bought X7 and the upgrade to 2017 from Corel, and should be in their system, I dug into my records to find my copy of the receipt to prove my innocence. The rep then went on to tell me how my serial number was not for the version I was using. They asked for my serial number, which I gave them, but accidentally gave my X7 number from which I had upgraded. Since I don't steal software and was offended at the implication, I contacted Corel by chat. CorelDRAW/Photo Paint started displaying an 'Illegal Software' message offering me amnesty and such. I had an disappointing experience with Corel today.

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